TrainLoop ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the data we collect, how it is used, and your rights in relation to that data. By accessing or using TrainLoop, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the service immediately.
We collect and process the following categories of information to provide and improve our services:
Name, email address, and payment details provided during account creation or transactions.
Data uploaded via the SDK, files, or links to external datalakes, which is stored in AWS S3.
Your information is used exclusively for the following purposes:
Aggregating usage data for internal analytics to optimize and enhance user experience.
Sending service-related notifications and marketing emails (users can opt out at any time).
We do not sell, lease, or disclose your personal or application data to third parties for marketing or other purposes unrelated to your use of TrainLoop.
We share data only under the following circumstances:
Limited access to trusted providers such as PostHog, Google Analytics, Resend (for email), and Novu (for notifications). These providers are contractually obligated to handle your data securely and solely for the purpose of providing services to TrainLoop.
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to the same protections outlined in this policy.
We retain the right to anonymize or aggregate user data for analytical or statistical purposes.
You may opt out of marketing communications at any time through the settings page or by following the instructions in the emails.
You can manage cookie preferences via your browser settings, though disabling cookies may affect the functionality of TrainLoop.
We implement industry-standard security measures to protect your data:
Disclaimer: Despite our best efforts, no method of data transmission or storage is completely secure. By using TrainLoop, you acknowledge and accept this inherent risk.
We use cookies and similar technologies to:
By using TrainLoop, you consent to our use of cookies as outlined in this policy. For more details or to disable cookies, please refer to your browser's help section.
TrainLoop is intended for users who are 18 years of age or older. By using our services, you affirm that you meet this age requirement. We do not knowingly collect data from individuals under 18. If we discover that a minor has provided personal information, we will delete it immediately.
TrainLoop complies with applicable data privacy laws in the jurisdictions we serve, including the California Consumer Privacy Act (CCPA). We do not currently extend compliance to GDPR or similar regulations in other regions. Users accessing TrainLoop from jurisdictions with stricter privacy laws do so at their own risk.
To the fullest extent permitted by law, TrainLoop shall not be held liable for:
By using TrainLoop, you acknowledge and agree to these limitations.
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a new "Last Updated" date. Continued use of TrainLoop after updates constitutes acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, please contact us at founders@trainloop.ai